Claims
Claim

"Remote work significantly increases overall productivity"

Evidence10

#1

At Trip.com, a large Chinese travel company, a randomized trial found home workers handled 13% more calls and had about 50% lower quit rates; after workers chose remote, the productivity gain reached 22%.

Quarterly Journal of Economics randomized field experiment at Trip.com (Ctrip).

Workers were randomized to home versus office and then tracked for output and attrition.

13% higher call handling in the experiment, around 50% lower quit rates, and about 22% productivity gain after workers later selected their preferred arrangement.

Quarterly Journal of Economics randomized field experiment at Trip.com (Ctrip).

Workers were randomized to home versus office and then tracked for output and attrition.

13% higher call handling in the experiment, around 50% lower quit rates, and about 22%...

Source: Does Working from Home Work? Evidence from a Chinese Experiment | The Quarterly Journal of Economics | Oxford Academic
Peer ReviewedStatistical
#2

At a large Turkish call center, Stanford researchers found fully remote teams became about 10% more productive, mainly because call times were shorter in quieter home settings.

Stanford SIEPR working paper on a large Turkish call center.

It compares fully remote and non-remote teams and tests mechanisms like call-duration efficiency.

fully remote teams were about 10% more productive.

Stanford SIEPR working paper on a large Turkish call center.

It compares fully remote and non-remote teams and tests mechanisms like call-duration efficiency.

fully remote teams were about 10% more productive.

Source: Remote Work, Employee Mix, and Performance | Stanford Institute for Economic Policy Research (SIEPR)
StatisticalExpert Opinion
#4

In a six-month randomized trial at a Chinese tech company (1,612 employees), hybrid workers kept similar performance scores and code output, while quit rates fell by about one-third.

Stanford-led randomized hybrid-work trial at a Chinese tech firm with 1,612 employees.

Participants were assigned to hybrid or office schedules and measured on objective output and retention.

performance stayed roughly flat on core output metrics, while quits fell by about one-third.

Stanford-led randomized hybrid-work trial at a Chinese tech firm with 1,612 employees.

Participants were assigned to hybrid or office schedules and measured on objective output and retention.

performance stayed roughly flat on core output metrics, while...

Source: How Hybrid Working from Home Works Out | Stanford Institute for Economic Policy Research (SIEPR)
StatisticalExpert Opinion
#5

Japanese panel data showed average work-from-home productivity rose by more than 11 percentage points between 2020 and 2021 as workers and firms adapted.

Peer-reviewed Japanese firm panel study in Journal of Evolutionary Economics.

It tracks work-from-home prevalence and productivity across 2020 to 2021.

average work-from-home productivity rose by more than 11 percentage points.

Peer-reviewed Japanese firm panel study in Journal of Evolutionary Economics.

It tracks work-from-home prevalence and productivity across 2020 to 2021.

average work-from-home productivity rose by more than 11 percentage points.

Source: Productivity dynamics of work from home: Firm-level evidence from Japan | Journal of Evolutionary Economics | Springer Nature Link
Peer ReviewedStatistical
#6

A meta-analysis of 46 telecommuting studies (12,883 workers) found telecommuting was linked to better supervisor-rated job performance.

Meta-analysis in Journal of Applied Psychology with 46 studies and 12,883 workers.

The study pooled telecommuting outcomes across many organizations and job types.

Telecommuting showed a small positive association with supervisor-rated job performance, alongside stronger effects for satisfaction and lower work-family conflict in high-autonomy settings.

Meta-analysis in Journal of Applied Psychology with 46 studies and 12,883 workers.

The study pooled telecommuting outcomes across many organizations and job types.

Telecommuting showed a small positive association with supervisor-rated job performance,...

Source: The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences
Peer ReviewedStatistical
#7

A systematic review of 43 studies found telework was often linked with higher self-reported job performance and productivity.

Systematic review of 43 telework studies on organizational economic outcomes.

The paper compares productivity and performance findings across multiple sectors and methods.

Most studies reported neutral-to-positive productivity effects, and the positive findings were concentrated in settings with stronger managerial support and clearer task structure.

Systematic review of 43 telework studies on organizational economic outcomes.

The paper compares productivity and performance findings across multiple sectors and methods.

Most studies reported neutral-to-positive productivity effects, and the positive...

Source: A systematic review of the research on telework and organizational economic performance indicators
Peer ReviewedStatistical
#8

The U.S. Bureau of Labor Statistics (the federal labor-data agency) found each 1-point increase in remote work was linked to about 0.05-point faster productivity growth.

U.S. Bureau of Labor Statistics analysis of state-level remote-work share and productivity growth.

The source is official U.S. labor-productivity statistical reporting.

each 1-point increase in remote work share was linked to about 0.05-point faster productivity growth.

U.S. Bureau of Labor Statistics analysis of state-level remote-work share and productivity growth.

The source is official U.S. labor-productivity statistical reporting.

each 1-point increase in remote work share was linked to about 0.05-point faster...

Source: Productivity and Remote Work : U.S. Bureau of Labor Statistics
Official RecordStatistical
#9

Across 27 countries, remote workers saved about 72 commuting minutes on remote days, and about 40% of that saved time was reallocated to paid work.

NBER working paper using 27-country survey data on time use when working from home.

The design measures commute-time savings and reallocation of saved time.

72 minutes saved on remote days, with about 40% of saved time reallocated to paid work.

NBER working paper using 27-country survey data on time use when working from home.

The design measures commute-time savings and reallocation of saved time.

72 minutes saved on remote days, with about 40% of saved time reallocated to paid work.

Source: Time Savings When Working from Home | NBER
StatisticalExpert Opinion
#10

In a 27-country survey, most workers said they were more productive at home than they had expected before trying remote work.

NBER working paper on remote-work practices and productivity perceptions across 27 countries.

The dataset compares expected productivity before remote work with reported productivity after experience with remote arrangements.

The paper reports a broad upward shift in perceived productivity relative to expectations, with the strongest gains in knowledge-work roles and better home-office conditions.

NBER working paper on remote-work practices and productivity perceptions across 27 countries.

The dataset compares expected productivity before remote work with reported productivity after experience with remote arrangements.

The paper reports a broad...

Source: Working from Home Around the World | NBER
StatisticalExpert Opinion
#11

The U.S. Patent and Trademark Office (a federal agency) reported examiner productivity rose about 3% after moving more than 13,000 employees to remote work.

U.S. Patent and Trademark Office operational report on agency-wide remote transition.

It tracks examiner output after moving more than 13,000 employees to remote work.

examiner productivity increased by about 3%.

U.S. Patent and Trademark Office operational report on agency-wide remote transition.

It tracks examiner output after moving more than 13,000 employees to remote work.

examiner productivity increased by about 3%.

Source: USPTO year in review: In March, USPTO transitions 13,000 employees to remote work without missing a beat | USPTO
Official RecordStatistical